Last Updated: March 10, 2024

Thank you for choosing Barberton Cold Storage. This Privacy Policy outlines how we collect, use, disclose, and protect your information in our in-person business and when you visit our website barbertoncoldstorage.co.za. By engaging with our services or visiting our premises, you agree to the terms of this Privacy Policy.

By using our website, you adhere to this Privacy Policy or agree to its terms.

1. Information We Collect:

1.1 Personal Information:

  • We may collect personal information such as your name, contact number, and address when you engage with our in-person services, register for loyalty programs, or participate in promotions.

1.2 Payment Information:

  • For in-person transactions, we may collect payment information, including credit card details, which will be processed securely. We do not store this information on our premises.

1.3 CCTV and Security Information:

  • For the safety and security of our premises, we may use CCTV cameras, and your image may be recorded if you visit our physical location.

2. How We Use Your Information:

2.1 Order Fulfillment:

  • We use your personal and payment information to process and fulfill your in-person orders.

2.2 Loyalty Programs and Promotions:

  • Information collected during participation in loyalty programs or promotions is used for program administration and communication.

2.3 Security:

  • CCTV footage and security information are used for the safety and protection of our premises and visitors.

2.4 Communication:

  • We may use your contact details to send important updates, promotions, or respond to inquiries.

3. Data Sharing:

3.1 Third-Party Service Providers:

  • We may share your information with trusted third-party service providers to facilitate loyalty programs, promotions, and security services.

3.2 Legal Requirements:

  • We may disclose information if required by law, legal process, or government authorities.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security:

  • We implement security measures to protect your information, including secure payment processing and CCTV surveillance. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights:

5.1 Access and Correction:

5.2 CCTV Footage:

  • If you wish to access or request the deletion of CCTV footage featuring you, please contact us.

6. GDPR and South African Compliance:

  • We adhere to the General Data Protection Regulation (GDPR) and South African regulations, ensuring transparency, data integrity, and protection of your rights.

7. Contact Information:

  • For any questions, concerns, or requests regarding your privacy, please contact us at:

8. Changes to the Privacy Policy:

  • We reserve the right to update this Privacy Policy. Any changes will be communicated through our premises and, if applicable, our website.

By using our website, you agree to this Privacy Policy.